Privacy Policy

Privacy Policy
Effective Date: January 1, 2025
Brain Rehab Clinic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://brainrehab.clinic) or interact with our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect
a. Personal Information
We may collect the following personal information when you interact with us:
• Name
• Contact information (e.g., phone number, email address)
• Date of birth
• Medical history or health information (if submitted through forms)
• Payment or billing information
b. Non-Personal Information
We may also collect non-personal data automatically, including:
• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and other analytical data
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies allow us to track usage patterns, analyze website performance, and improve functionality. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information
We use the information we collect to:
• Provide and manage our services
• Respond to inquiries or appointment requests
• Maintain medical records (when applicable)
• Process payments and transactions
• Improve our website and user experience
• Comply with legal obligations and healthcare regulations

3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties in the following scenarios:
• Healthcare Providers: To coordinate your treatment or healthcare services.
• Service Providers: With third-party vendors who assist with website hosting, payment processing, and other operational needs.
• Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Your Rights and Choices
a. Access and Update
You have the right to access and update your personal information. Contact us at the details below for assistance.
b. Opt-Out of Communications
You may opt-out of receiving promotional emails by following the unsubscribe link in our communications or by contacting us directly.
c. Cookies
You can disable cookies in your browser settings, although this may affect certain website functionalities.
d. Data Deletion
You can request that we delete your personal information, subject to applicable legal and regulatory retention requirements.

5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute data security.

6. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

7. Children’s Privacy
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children without parental consent.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Brain Rehab Clinic (Headquarter)
23/10 Moo 3, Bang Rak Yai, Bangbuathong, Nonthaburi, Thailand 11110
Email: [email protected]
Phone: (+66)85-996-6353
Website: https://brainrehab.clinic

Assessment

Ultrasound

Shockwave (Asoke)

Electrical Stimulation

Gun Massage

Joint Mobilization

Manual Traction

Stretching

Hot/Cold Compress

Exercises

Home Program

Posture Correction

FAQs

Why Brain Rehab Clinic?

Patients can contact us 24/7 via Line or Facebook. Besides, we follow up on symptoms, treatment outcomes, as well as giving advices on basic self-care until the next appointment.

What is the difference?

Our physiotherapists have more than 10 years of work experience. We assure that patients will receive the best and safest treatment.

Do you have 8-step treatment?

No, we choose the right treatment methods for each patient's condition, such as electrical stimulation is not suitable for every case, so we take time to focus on the right treatment that works best.

So what is the treatment focus on?

The treatment focuses on balancing the muscles on both sides, reducing inflammation of trigger point which is the source of pain, adjusting the structure or “Posture Correction” whether you are sleeping, sitting, standing or walking, according to the principles of Ergonomics. We also emphasize on exercises to prevent recurring pain in the future.

What is the difference between normal exercises and exercises by physiotherapists?

Physical therapy exercises focus on strengthening the muscles in the specific area. This will help prevent recurring injuries in the same spot. In addition to physiotherapy treatment, as if you had a personal trainer, designing individual's exercises to suit the muscle condition at that moment.

The pain will eventually go away because the body can heal itself. Right?

The human body can repair injuries by itself, but we need to move or use it all the time, making self-healing more difficult. If the pain remains for 2-3 days, we do recommend you to attend physiotherapy sessions, helping you recover faster and reduce pain from the injuries.

How many visits and frequency should I attend physiotherapy sessions?

Depending on the symptoms, for example, tendinitis will take longer to heal than muscle inflammation. For Herniated Nucleus Pulposus (HNP), physiotherapy can only provide supportive care and reduce pain. Patients should attend physiotherapy sessions at least 1-2 times a week for follow-up and continuity of treatment for a faster healing process .

My condition is getting better. Can I stop physiotherapy treatment?

Physical therapy treatment requires a continuation of treatment due to the electrical wave used in the treatment is effective for a certain period of time. If the patient stops treatment without being completely cured, like taking a drug that doesn't complete the full dose, it might cause a recurring pain or chronic pain.

What conditions can't be treated by physiotherapy?

Genetic Disorders, such as Congenital scoliosis, or some chronic health conditions, such as Diabetic neuropathy, cannot be treated by physiotherapy treatment.